# Frequently Asked Questions

#### Will you transfer data from an account to another account of mine?[​](https://earthmc.net/docs/faq#will-you-transfer-data-from-an-account-to-another-account-of-mine) <a href="#will-you-transfer-data-from-an-account-to-another-account-of-mine" id="will-you-transfer-data-from-an-account-to-another-account-of-mine"></a>

No, sorry. We never transfer data or ranks between player accounts. This is mainly a question of security. The only way we can verify your identity is through your Minecraft account. Contact Mojang support if you have lost access to your account.

#### Can I join Earth on Bedrock Edition?[​](https://earthmc.net/docs/faq#can-i-join-earthmc-on-bedrock-edition) <a href="#can-i-join-earthmc-on-bedrock-edition" id="can-i-join-earthmc-on-bedrock-edition"></a>

This server only supports Minecraft Java Edition.

#### Can I download the Earth map?[​](https://earthmc.net/docs/faq#can-i-download-the-earthmc-map) <a href="#can-i-download-the-earthmc-map" id="can-i-download-the-earthmc-map"></a>

No, the map is not downloadable by players.

#### I entered the wrong username/email on store checkout. What do I do?[​](https://earthmc.net/docs/faq#i-entered-the-wrong-usernameemail-on-store-checkout-what-do-i-do) <a href="#i-entered-the-wrong-usernameemail-on-store-checkout-what-do-i-do" id="i-entered-the-wrong-usernameemail-on-store-checkout-what-do-i-do"></a>

Thanks for the purchase! We can fix that easily if you email `mctwenture@gmail.com` with your Minecraft username.


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